Position Statement:
This position is expect to provide guests with an efficient Spa / Fitness Center system for booking facilities, welcome guests, and establishes their identity. To carry out the cashier duties and all administration work connected with the Spa / Fitness Center.
Position Summary:
- To answer all guest questions regarding spa offering, appointment availability, length and cost of treatment.
- To handle guest booking and able to suggest, consulting and up selling to guest.
- To conduct Spa tours.
- To ensure Spa/Fitness area are cleanliness and hygiene.
- Thorough know on Spa product knowledge and able to give treatment benefit of each treatment.
- To smile and greet all guests entering the Spa / Fitness Center with a friendly smile.
- To always greet guests with well manners - Good Morning or Good Afternoon, Seasons Spa / Bodyworx Fitness Center, identify yourself, How may I help you, and handle queries and questions.
- To maintain control over cash transactions and general administration of the Reception area.
- To promote and provide information relating to the Spa / Fitness Center facilities.
- To complete end of day cashier procedures and pass on to Finance Department.
- To issue lockers keys after receiving, member card, hotel guests keycard.
- To handle sales of retail goods.
- To refer all problems unable to be answered to the Spa / Fitness Center Manager.
- To maintain security at the Reception area.
- To carry out any other duties that may be required to maintain smooth running of Spa / Fitness Center environment.
Direct Reports:
Wellness Manager
Position Statement:
This position is expect to provide guests with an efficient Spa / Fitness Center system for booking facilities, welcome guests, and establishes their identity. To carry out the cashier duties and all administration work connected with the Spa / Fitness Center.
Position Summary:
- To answer all guest questions regarding spa offering, appointment availability, length and cost of treatment.
- To handle guest booking and able to suggest, consulting and up selling to guest.
- To conduct Spa tours.
- To ensure Spa/Fitness area are cleanliness and hygiene.
- Thorough know on Spa product knowledge and able to give treatment benefit of each treatment.
- To smile and greet all guests entering the Spa / Fitness Center with a friendly smile.
- To always greet guests with well manners - Good Morning or Good Afternoon, Seasons Spa / Bodyworx Fitness Center, identify yourself, How may I help you, and handle queries and questions.
- To maintain control over cash transactions and general administration of the Reception area.
- To promote and provide information relating to the Spa / Fitness Center facilities.
- To complete end of day cashier procedures and pass on to Finance Department.
- To issue lockers keys after receiving, member card, hotel guests keycard.
- To handle sales of retail goods.
- To refer all problems unable to be answered to the Spa / Fitness Center Manager.
- To maintain security at the Reception area.
- To carry out any other duties that may be required to maintain smooth running of Spa / Fitness Center environment.
Direct Reports:
Wellness Manager
Work Locations
Waldorf Astoria Bangkok
Schedule
Full-time
Brand
Waldorf Astoria Hotels & Resorts
Job
Spa, Health Club, Recreation
