Develop and manage telesales incentive and reward schemes across the full cycle, including budgeting, forecasting, performance tracking, and payout processing.
Monitor sales and KPI targets to ensure accurate incentive calculations and communicate results effectively to the telesales team.
Analyze incentive and reward outcomes, along with performance trends, to provide strategic insights.
Maintain and update incentive models regularly and support scenario planning for future schemes.
Lead and coordinate sales motivation activities to enhance team morale and boost sales productivity.
Qualifications:
Bachelors degree in business administration, Finance, Economics, or a related field; a masters degree is a plus.
Minimum 35 years of experience in incentive management, sales performance analysis, or compensation planning, preferably in the insurance or financial services sector.
Proficient in Microsoft Excel and data visualization tools (e.g., Power BI), with experience in incentive management systems and related platforms.
Strong analytical skills with the ability to interpret complex data sets.
Excellent communication and stakeholder management skills.