To design target operating model (including customer per staff ratio, frequency and time spend of each activity), enabling the team to achieve business objective including top line objective and efficiency objective.
To design incentive, reward & recognition programme to encourage desired behaviour, enabling the team to achieve financial aspiration.
To prepare performance dashboard, allowing management to oversee individual performance and team performance.
To design target skill and competency of each position and develop individual training roadmap based on gap of each individual staff.
Qualifications:
Can drive performance of sale head/ sale team towards target.
Strong communication and presentation skill, e.g., in presenting performance dashboard.
Have previous experience in sales management, especially in tracking and driving performance actively on regular basis.
Have sound analytical skill, e.g., in seeing performance gaps/ misalignments between teams.
Previous banking and lending product background is a must (for team lead); optional for team members.
