Job Role:
This role offers a unique opportunity to shape the strategic vision of retail banking and AL channels, directly impacting key financial and business goals. This position drives growth through innovative strategies aligned with market trends and customer insights, positioning the bank as a leader in customer experience, business growth and profitability. Leading cross-functional initiatives and a customer-centric culture, this role is essential for transforming retail operations and delivering measurable results.
Job Description:
- Management steering : 5-year business plan for retail banking, CMC segment performance pack, BoED dashboard.
- Management cascarding packs: Townhall, QLF, MLF, management roadshow.
- One team one ttb: storytelling and assist in one team one ttb project orchestration / workshop arragements and bring in actionable insights and executions.
- Management support: Cheif KPI setting / tracking, weekly performance dashbaord.
Qualifications:
- Master or Bachelor's degree in Business Administration, Enonomics, Engineering, Statistics and related fields.
- Preferred: experience in agile methodologies, knowledge of emerging fintech solutions and competitive landscape, background in customer experience design / journey mapping, proficient with business intelligence tools or data visualization platforms.
- Strategic Thinking: Ability to develop and implement long-term strategies that align with organizational goals.
- Analytical Skills: Excellent analytcial skills with an ability to translate date into actionable insights.
- Communication: Exceptional verbal and written communication skills, with the talent for storytelling that transforms complex information into compelling narratives, effectively conveying key messages in a clear and persuasive manner to diverse audiences.
- Project management: Strong project management capabilities and experience leading cross-functional initiatives.
