Sr. Associate I, Field Technical Service Engineering (Bangkok & Lower North-East of Thailand)

At Alcon, we are inspired by the meaningful work we do to help people see brilliantly. As the global leader in eye care, we boldly innovate, champion progress, and act with speed. We recognize and celebrate the contributions of our people, offering career opportunities that empower growth and fulfillment. Together, we go above and beyond to make a lasting impact on the lives of our patients and customers. We cultivate an inclusive culture and invite diverse, talented individuals to join us in shaping the future of eye care.

POSITION OVERVIEW:

Responsible for installing equipment, inspection and maintenance of equipment after the sale.

Also provide medical equipment maintenance contract aligning with the sales and marketing in order to meet the goals.

Key Responsibilities:

• Notify the equipment inspection.
• Process the inspection and provide maintenance service once needed.
• Coordinate with Sales Representative.
• Inform service progress to client.
• Generate the report of inspection and maintenance result.
• Submit maintenance and inspection report to line manager.
• Notify the equipment installation both for selling and product demonstration.
• Perform the installation.
• Generate the report of installation.
• Submit installation report to line manage.
• Prepare client information.
• Present medical equipment maintenance contract.
• Meet clients.
• Report the result to line manager.
• Notify medical equipment that need to be upgraded.
• Upgrade the equipment.
• Generate the report of upgrading.
• Submit the report to line manager.

WHAT YOU'LL BRING TO ALCON:

EDUCATION

Preferred:

• Bachelor's degree in electronic engineering, Medical Device

EXPERIENCE

Minimum:

• 1 year experience in Medical Equipment

Preferred:

• 3 years experience in Medical equipment field (Ophthalmology)

KNOWLEDGE / SKILLS

• Good in speaking, listening, and reading English

HOW YOU CAN THRIVE AT ALCON:

• Opportunity to work with a leading global medical device company
• Collaborate with a diverse and talented team in a supportive work environment
• Competitive compensation package and comprehensive benefits
• Continuous learning and development opportunities

Alcon Careers

See your impact at alcon.com/careers