Coordinate with Operation Manager/ Brand Manager to define the overall goals and direction in the store to drive performance aligning with the company and responsible brand standard
Train, and supervise a team of sales associates to provide excellent customer service, product knowledge, brand history, and the art of selling luxury goods
Motivate and inspire the team to achieve sales goals and foster a positive work environment.
Handle any personnel-related issues or conflicts in a professional manner.
Monitor and analyze sales reports and trends to identify opportunities for growth.
Encourage upselling and cross-selling techniques to maximize revenue.
Manage inventory levels and ensure product availability to meet customer demands.
Communicate regularly with the store team to strengthen store performance and customer experiences to fulfill company/brand standard requirement
Maintain the store's cleanliness, organization, and overall aesthetics.
Oversee inventory control processes, including stock replenishment, transfers, and stockroom organization.
Monitor and manage shrinkage and loss prevention.
Qualifications:
Bachelor's degree in any fields
Proven experience as a Store Manager in the fashion retail industry.
Exceptional leadership and team management skills.
Excellent communication and interpersonal abilities.
Results-oriented with a track record of meeting and exceeding sales targets.
Proficient in inventory management and retail software systems.
Strong analytical and problem-solving skills.
Availability to work flexible hours, including weekends and holidays.
