Store Location: Surawong (BTS Sala Daeng), Bangkok
Daily Store Operations
- Manage the store's sales associates on the ground to help achieve the store's budget
- Assist the store manager to meet sales budget by training, motivating, mentoring, and providing feedback to the sales staff
- Assists maintain outstanding store conditions and visual merchandising standards.
- Manage the appropriate store's stock and ensure inventory management to prevent overstocking and understocking of products
- Report on buying trends, customer needs
- Help Complete store administration.
- Assist in coordinating with other specified departments in order to facilitate growth and achieve the target.
Customer Service
- Deal with all issues that arise from customers, both complaints and grievances.
- Welcoming customers into the store.
- Explaining to customers the best products for their needs
- Recommending related products to increase sales and enrich shopping experiences.
- Promoting special sales, offer and awareness of company loyalty program.
Qualifications:
- Bachelor's Degree in any field.
- Proven work experience in Fashion Retail, Hospitality in supervisor level
- Proactive, friendly and strong commitment to customer services
- Availability to work flexible shifts
- Proficiency in English is required. Additional language Japanese / Chinese Skill are preferred. Language allowance will be provided in addition to the base salary, subject to meeting company criteria.