Seeking an experienced, dynamic and energetic Supply Chain Management (SCM) professional in a position of Logistics Professional to join the Siemens Healthineers family. Engages in a variety of tasks such as Order Management and Goods Transfer and Dispatch as well as incorporating business partner & internal customer engineer requirements, process align coverage both internal areas & external customer located in international countries. A Logistics Professional leads, execute, monitor and control the Place orders & expedite the delivery for new customers, stock align with forecast demand, identify optimal reorder points, and avoid stockouts or excess inventory contributed to on-time-in-full OTIF delivery inventory planning accuracy & minimize write-off value continuously.
Core Responsibilities:
- Ability to work with international colleagues and external business partners.
- Order Entry & Verification: Accurately creation of Service Direct Sales Order, Purchase order according to customer orders and MRP request.
- Customer Communication: Responding to inquiries, providing status updates, resolving issues, and handling complaints.
- Coordination: Liaising with Business partner, Customer Service Engineers, Customer Service Support Center, 3rd party warehouse, Demand planner and logistics teams for ordering, timely picking, packing, and shipping.
- Gathering updates on vendors, distributors, sales, and other stakeholders that can affect demand
- Inventory Management: Updating stock records and assisting with inventory control.
- Documentation: Maintaining accurate order records and generating reports.
- Problem Solving: Addressing discrepancies and managing returns or exchanges.
- Refining systems and methods to improve OTIF rate in order to better customer order & delivery experiences.
- To support CBS (Central Business Service) in any change request.
Core Skills:
- Vendor management
- Procurement
- Order Management
- Supply chain management
- Cross-functional collaboration skills
- Accountability
- Confidence in your positions & Can-do mindset,
having an eager willingness to accept and overcome challenges
- Extremely detail-oriented
- Excellent organizational skills
- Attention to detail
- Strong written and verbal communication skills
- Ability to work with others
- Analysis and problem-solving skills such as the ability to question, accurately identify a need,
and present an effective solution
Soft Skills:
- SAP
- ERP
- Strong computer skills with proficiency in tools such as Microsoft Office Suite
(Excel, Powerpoint, Word, Power Query)
