System Analyst

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com

Job Description

• Drive the technical/system requirements lifecycle from abstract product vision through to detailed system and technical requirements.
• Support the Functional BA in translating high-level product vision and initiatives into detailed technical/system requirements for developers in collaboration with platform architects.
• Develop technical specifications, document system interactions, and define detailed acceptance criteria for user stories.
• Support development and testing activities by providing technical clarification and conducting defect triage where required.
• Maintain complete requirement traceability and ensure alignment with change management processes.

Key Responsibilities

Technical Requirement Refinement and Elaboration

• Refine and elaborate back-end user stories for specific systems and platforms based on agreed technical requirements.
• Ensure stories adhere to client-prescribed formats and contain sufficient detail and acceptance criteria for development estimation and implementation.
• Maintain consistency, accuracy, and quality across all technical documentation and user stories.
• Participate actively in Sprint Planning sessions with Product Owners, Tribe Leads, Functional BAs, and squad members.
• Consult Solution Architects to validate and clarify technical and system requirements.

Defect Triage

• Conduct defect triage in consultation with the Functional BA and relevant stakeholders as required.

Requirement Traceability and Change Management

• Compile and maintain final technical requirements documentation.
• Ensure complete traceability from business requirements through implementation and change management processes.

Skills Required

• Good understanding of digital banking products, system interactions, and retail banking.
• Extremely detail-oriented.
• Ability to translate high-level requirements into detailed documentation within the organization's context.
• Ability to evaluate and analyze existing technical system interactions and uncover areas for improvement.
• Ability to envision and design end-to-end system solutions while maintaining attention to detail.
• Ability to analyze and identify how process design changes might impact downstream system interactions.
• Ability to gather critical technical information from meetings with various stakeholders and produce useful technical documentation.
• Ability to communicate and clarify system/technical requirements with developers, testers, and stakeholders across business, operations, and technology functions.
• Ability to identify and clearly document system dependencies.
• Excellent technical, documentation, and analytical skills.
• Ability to work in an Agile delivery environment, adopting Agile methodologies and tools.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.