System Analyst Team Lead

System Analyst Team Lead – Required Qualifications

1. Bachelor's degree or higher in Information Technology, Computer Science, Engineering, or a related field.
2. Minimum 7 years of experience as a System Analyst, Business Analyst, Solution Analyst, or related role in IT application delivery.
3. Experience in leading or coordinating a System Analyst team, including requirement analysis, solution design, impact analysis, task assignment, review of deliverables, and support for project delivery.
4. Strong experience in Partner & Sales such as Sales Order, Sales Tracking, Commission, Incentive, Inventory Visibility or related business applications.
5. Experience in telecom business CRM, Backend Application, Supply Chain Integration, API Integration, Batch Processing, Reporting, or Dashboard would be highly preferred.
6. Ability to analyze business requirements and translate them into functional specifications, system requirements, interface requirements, data flow, and end-to-end process design.
7. Strong capability in impact analysis, gap analysis, issue analysis, production support, and coordination with development, QA, business users, and operation teams.
8. Ability to review solution design, validate requirement completeness, identify risks, and ensure alignment with business process and system architecture.
9. Ability to oversee and improve the quality of team deliverables, including requirement documents, functional specifications, impact analysis, solution design documents, interface specifications, test support documents, and production support analysis.
10. Ability to coach team members, review work quality, identify knowledge gaps, and provide guidance to improve the team's analytical capability and delivery standard.
11. Ability to adapt to rapidly changing technologies, including AI, automation, modern application architecture, API-driven integration, and data-driven delivery practices.
12. Good command of English communication, both written and verbal, would be preferred.

System Analyst Team Lead — Key Competencies Expecte

1. dTeam leadership and coachin
2. gRequirement analysis and Impact analysis and gap analysi
3. sQuality review of team member deliverable
4. sEnd-to-end process understandin
5. gProduction support and issue analysi
6. sStakeholder communication and expectation managemen
7. tRisk identification and escalation managemen
8. tDelivery governance awarenes
9. sAdaptability to AI, automation, and fast-changing technolog
10. yOwnership, accountability, and problem-solving mindse