Leading the UX and design strategy to enhance user interactions and satisfaction across digital platforms. This role involves overseeing the design and implementation of user-centered experiences, ensuring alignment with business goals, and driving innovation. . Lead a team of UX professionals, collaborate with cross-functional stakeholders, and ensure that all design solutions meet the highest standards of quality and user satisfaction.
Job Description
Define and drive the UX and design strategy to enhance user experience and support business objectives.
Lead the conceptual design process, evaluating design options and creating compelling experiences.
Oversee user and UX research to gather insights on end-users and product requirements.
Conduct and lead discovery workshops to analyze data and develop effective design solutions.
Review and approve design outputs to ensure they are consistent with ttb's brand experience, fulfill requirements, solve end-user issues, and meet high standards of quality, pixel-perfect accuracy, and readiness for development.
Lead, mentor, and develop the UX and design team by fostering a culture of creativity, collaboration, and excellence, while defining team goals, performance metrics, and professional development opportunities.
Promote and drive innovation in UX and design practices by staying current with industry trends and emerging technologies, while implementing and enforcing best practices and standards to ensure high-quality user experiences.
Lead develop conceptual design process to weigh pros and cons of each design option and develop compelling experience
Review design from team and make sure that all output is consistency with ttb business one experience, fulfill requirements, and solve end-user issues
Review and approve design package with high quality, pixel-perfect grade and ready to develop
Collaborate with cross functional teams including product owners and engineers team to define solutions for product direction, visuals and experience
Plan and define product design roadmap which match with ttb spark's roadmap and development plan
Monitor and take insights from analytics teams to steer future design development
Coach and mentor UX team members to reach company's working standard and support their career path and goals by knowledge sharing, design workshop, etc.
Qualifications
A Bachelor's degree or Master degree in design, computer science or a related field.
At least 10 years of experiences including UX/UI Designer, Team Lead or relevant