Technical Analyst, Digital

Key Accountabilities and main responsibilities

• Strategic Focus
• Analyse Business Requirement Documents to identify technical solutions in consultation with the IT Architects and Solution Consultants, considering all databases, application, business process and system implications.
• Liaise with key Business Stakeholders to provide expertise, and to seek clarification on Business Requirements.
• Operational Management
• Investigate, gather and document requirements for enhancements to Systems.
• Provide specialist expertise on a specification design criterion to developers and test analysts for all supported Systems.
• Arrange and chair Business and Technical meetings wherever required, to facilitate technical solution outcomes.
• Complete Functional Specifications and/or Technical Specifications.
• Ensure solution/technical design meets business requirements and solution is understood by Development and Test Teams.
• Perform peer review and sign-off of business and technical SDLC deliverables for other team members.
• Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries.
• Assist with escalated Production Support issues and conduct root cause analysis.
• Provide Technical Specification effort estimates.
• Be proactive in identifying and implementing improvements to processes and procedures within the team and greater IT group.
• Manage and balance client and stakeholder expectations and report/escalate where needed.
• Logging and accessing technical solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications.
• Deliver high quality documentation as per the documentation standards.
• Demonstrate strong analytical skills to analyse, isolate and interpret business needs and provide constructive input into the development of appropriate technical solutions.
• Governance & Risk
• Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against.
• Individual should adhere to system design best practices.
• Adhere to all MUFG Retirement Solutions standards, policies and procedures.
• The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

Experience & Personal Attributes

• Experience
• 5+ years experience within Technical Analyst or Technical Business Analyst role.
• Business and Technical Analysis experience and/or product knowledge in Superannuation, Insurance, Managed Funds and Registry Services highly desirable.
• Working knowledge of SQL, MS office products is a Must.
• Exposure to microservice architecture is good to have.
• Exposure to tools like Azure DevOps, JIRA, Visio, FIGMA is preferred.
• A good understanding of structured project delivery methodologies is good to have.
• The individual shall demonstrate below technical skills (one or many)
• OOPS concepts
• XML Schema and JSON Schema Design
• API and Web Services
• Swagger, SOAP UI and RAML 2.0
• .Net and RESTful API s based design principles is must to have.
• Personal Attributes
• Effective verbal and written communication skills needed to communicate with global teams/stakeholders.
• Practical and simple problem-solving approach.
• Willingness to accept responsibility and be accountable for service provided.
• Analytical and Systematic approach to work.
• Effective Team player with collaborative skills, learning and proactive attitude.