Technical Service Specialist

ABB Limited

Thailand

2-4 Years

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Posted 3 months ago
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Job Description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Marketing Manager - Product

Your role and responsibilities
In this role, you will have the opportunity to ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also showcase your expertise by communicating both with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth.

The work model for the role is: onsite #LI-onsite

This role is contributing to the Electrification Smart Building
You will be mainly accountable for:

Providing technical support and solving problems in own expertise area via remote or on-site service in any Service category.
Determining effective Service applications, equipment, and methods to develop, market, or manufacture new Service offerings to respond to customer requirements cost-effectively.
Providing technical consulting on Service solutions to management and customers.
Identifying new sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for service growth.

Qualifications for the role

Bachelor's degree in Electrical, Electronics, or a related engineering field
2-3 years of experience in technical support, field service, or service engineering
Strong technical problemsolving skills for both onsite and remote service
Effective communication skills with customers and internal teams
Customerfocused mindset with the ability to identify service opportunities
Good command of English and willingness to work on-site as required

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact

Apply today or visit to learn more about the impact of our solutions across the globe.

More Info

Job Type:

Permanent Job

Industry:

Electronics Manufacturing

Function:

Electrification Smart Building

Employment Type:

Full time

About Company

ABB LimitedJob Source: careers.abb

ABB Ltd (German: ABB AG, French, Italian, Romansh: ABB SA),formerly ASEA Brown Boveri, is a Swedish-Swiss multinational corporation headquartered in V&#228;ster&#229;s, Sweden, and Z&#252;rich, Switzerland.operating mainly in robotics, power, heavy electrical equipment, and automation technology areas. It is ranked 341st in the Fortune Global 500 list of 2018 and has been a global Fortune 500 company for 24 years.Until the sale of its Power Grids division in 2020, ABB was Switzerland's largest industrial employer.ABB is traded on the SIX Swiss Exchange in Z&#252;rich, Nasdaq Stockholm and the New York Stock Exchange in the United States.

Job ID: 143167123

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