Technical Support Engineer (Waterproof Business ), Bangkok Based

Job Summary:

Responsibilities:

Technical Consultation & Problem Solving
. Provide technical advice on waterproofing systems and installation.
. Conduct site visits for technical assessment and problem resolution.
. Investigate and resolve technical issues and installation failures.

Customer & Sales Team Support
. Support sales teams with technical expertise during customer engagements.
. Provide on-site technical support during product application.
. Handle technical inquiries and provide expert recommendations.

Technical Documentation & Quality Assurance
. Prepare technical reports and failure analysis.
. Develop technical specifications, application guides, and training materials.
. Monitor installation processes for compliance with standards.

Product Development & Innovation Support
. Collaborate with R&D on product development initiatives.
. Conduct field testing of new products and application methods.
. Support product improvement through technical analysis and customer feedback.

Qualifications:

. Bachelor's degree in Civil Engineering, Structural Engineering, or related engineering discipline.

. Minimum GPA of 2.70 for undergraduate and 3.30 for postgraduate studies.

. Minimum 3 years in technical support, consulting, or engineering roles in construction chemicals industry or related waterproofing systems, building materials.

. Native Thai, conversation English for technical documentation and international coordination (TOEIC score of 550 or above)