Technical Trainer

Missions:

Support training activities for Somfy to internal and external stakeholders, ensuring smooth knowledge transfer across all levels of the value chain from distributor sales teams to end customer technical staff by delivering compelling training on different solutions, systems and value-based selling.

Job Description:

Training Delivery:

•Train direct & indirect customers.

•Deliver sessions to partners sales & technical teams.

•Internal staff trainings

•Conduct Somfy product certification programs

Material Preparation:

•Design and update training content & presentations

•Create product comparison guides & quick references

•Develop technical playbooks and objection-handling tools

Demo Equipment Design:

•Design and assemble training demo kits

•Maintain and update demo setups at showrooms

•Create interactive product experience environments

Home /Building Automation Knowledge:

•Master Somfy motorized solutions & Tahoma IOT ecosystem

•Stay updated on smart home and Integrated building environment trends

•Translate technical specs into customer benefits

Value Selling Enablement:

•Coach partners on value-based selling techniques.

•Help identify upsell & cross-sell opportunities.

•Strengthen Somfy value proposition communication.

Stakeholder Engagement:

•Coordinate training schedules with partners.

•Support product launch training rollouts.

•Collect feedback to improve training effectiveness.

Qualification:

Education & Experience:

•Bachelor's degree in Business, Engineering, IT, or a related field

•3–5 years of experience in a sales training, technical training, or presale's role. ideally within home automation, building automation, or smart building/IoT sectors

•Prior experience working with channel partners or distributors is a strong advantage

Technical Knowledge:

•Good understanding of motorized window covering systems/smart home ecosystems or building automation platforms (experience with Somfy products or Zigbee/Z-Wave/KNX protocols is a plus)

•Ability to read and explain basic wiring diagrams, system architectures, and product integration setups

•Comfortable with demo equipment assembly and basic troubleshooting

Sales & Training Skills:

•Exceptional grasp of value-based selling methodology, able to translate product features into customer and business benefits

•Proven ability to design and deliver engaging training content for both technical and non-technical audiences

•Experience creating training materials: presentations, quick-reference guides, e-learning content, or product manuals

Soft Skills & Competencies:

•Strong communication and presentation skills in both Thai and English

•Self-driven and able to manage multiple training programs simultaneously across different partner accounts

•Comfortable working across cultures and seniority levels i.e. from shop floor technicians to C-suite stakeholders

•Collaborative team player who can align closely with the sales team on priorities and pipeline