Technical Training Center Manager

Key Responsibilities:

• Develop and implement a Technical Training Strategy aligned with business objectives
• Conduct Training Needs Analysis (TNA) to identify skill gaps and training requirements
• Design and develop technical training programs covering machinery, systems, and operational processes
• Prepare and continuously improve training materials, SOPs, and Work Instructions
• Plan, manage, and execute training programs, including in-house training and on-the-job training (OJT)
• Lead, manage, and develop the trainer team to ensure effective knowledge transfer
• Monitor and evaluate the effectiveness of training programs and drive continuous improvement
• Develop and maintain Skill Matrix and Competency Frameworks for employees
• Collaborate with Engineering and Production teams to develop and update training content (Document No., revision date, etc.)
• Support employee capability development to increase productivity and reduce errors
• Promote awareness and understanding of workplace safety standards and practices

Qualifications:

• Bachelor's degree or higher in Human Resources, Management, Psychology, Education, Engineering, or related fields
• Minimum 7–10 years of experience in Learning & Development (L&D)
• Proven experience in Technical Training / Engineering Training / Manufacturing Training
• Strong background in training program and curriculum development
• Hands-on experience in conducting Training Needs Analysis (TNA)
• Experience in managing a team of Trainers or Training Specialists
• Experience in developing Competency Frameworks and Skill Matrix
• Experience in training evaluation and effectiveness assessment
• Experience in manufacturing, production, or automation environments will be an advantage

Core Competencies:

L&D Skills

• Training design and development
• Learning strategy and roadmap planning
• Instructional design
• Facilitation and presentation skills

Technical & Business Skills

• Understanding of technical processes, machinery, and engineering systems
• Ability to translate technical knowledge into effective training content
• Strong data analysis skills (training effectiveness, skill gap analysis)
• Project management capability