Job Description
Career Area
Sales
Job Description
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
IT'S YOUR TIME! Make Your Career Count!
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. For nearly 100 years, we have been helping customers build a better and more sustainable world, and we are committed to contributing to a low-carbon future. Our innovative products and services, supported by our global dealer network, deliver exceptional value that helps customers succeed.
When you join Caterpillar, you become part of a global team that cares not only about the work we do, but also about each other. We are builders, problem solvers, and future creators who are shaping stronger and more sustainable communities. We don't just talk about progress and innovation — we make it happen, with our customers and in the places where we live and work. Together, we are building a better world so that everyone can enjoy living in it.
If you are looking for personal and professional growth in a company with an inclusive culture that values equity, respects differences, and believes in people's potential, this is the right place for you. We welcome candidates with disabilities and promote diversity in gender, culture, ethnicity, religion, age, generation, race, nationality, and sexual orientation.
Role Overview
Acts as a CAT Technology Onboarding Specialist within the Construction Industry-Customer Solutions Group. This role uses technical expertise to enhance safety and productivity across our customer sites, focusing on production processes and application underpinned by cultural and operational change management.
This position supports both new and existing Construction Technologies driving customer success at the jobsite.
This role also provides recommendations to the Product Development team, influencing product evolution based on market needs, trends, and key areas for continuous improvement.
This role supports the Southern Asia region (based in Bangkok, Thailand with additional coverage in Singapore and Indonesia) and requires approximately 60% regional travel. The role is focused on driving technology adoption, improving customer utilization (including grade and payload outcomes), and increasing VisionLink usage, with a first-year target of 45% growth in adoption/utilization. This position is onsite five days per week in Bangkok and visa sponsorship is not available.
What You Will Do
▸Provide product application expertise at point of sale and through onboarding/training for customers, internal teams, and dealer partners—covering applied technology, job efficiency, and safety.
▸Conduct product performance studies and assess customer jobsite efficiency; collect product and customer requirements to create input for product improvement and new product introduction.
▸Manage marketing technology tools/systems and collaborate with stakeholders to develop a product/technology roadmap to drive business growth.
▸Support Sales teams by articulating value propositions and delivering customer-focused solutions using consultative/value selling.
▸Build strong customer relationships, gather feedback, and drive actions that improve satisfaction and sustained technology usage.
▸Supports the Southern Asia region (based in Thailand with additional coverage in Singapore & Indonesia).
▸Scope is consistent across supported locations and requires approximately 60% regional travel.
▸This role supports Caterpillar technologies (existing + new solutions) with a balanced 50:50 focus between solution design/definition and execution (onboarding, training, field adoption).
Key Competencies
▸Customer Focus: Knowledge of values and practices that prioritize customer needs and satisfaction, and the ability to translate this into tailored solutions.
▸Service Excellence: Understanding of customer service concepts and the ability to meet or exceed expectations through direct or indirect support.
▸Effective Communication: Ability to clearly convey, receive, and interpret information using appropriate communication methods.
▸Problem Solving: High level of initiative, open-mindedness, and intercultural competence to create a team atmosphere. Knowledge of tools and techniques to identify, anticipate, and resolve organizational or operational issues.
▸Relationship Management: Ability to build and maintain strong working relationships with customers, suppliers, and colleagues.
▸Technical Excellence: Applies procedures/technologies to resolve technical issues; provides practical solutions and builds technical knowledge continuously.
▸Products & Services: Explains product status, delivery alternatives, and updates; understands how products/services are sold and delivered.
▸Decision Making & Critical Thinking: Organizes relevant data and ideas; prioritizes concerns; evaluates alternatives and risk/benefit tradeoffs.
Qualifications
▸Education: Bachelor's degree, preferably in Engineering or Technology.
▸Experience: Previous experience with technology applied to the construction industry, including familiarity with digital tools for improving operational and production processes.
▸Customer: Extensive knowledge of the regions construction market and other major industries in the region
▸Language: Fluent in spoken and written English
Preferred Qualifications
▸ Strong knowledge of Caterpillar technologies, fleet management systems and application across all construction sites.
▸Experience in machine operation and production processes.
▸Experience in practical training or coaching
Additional Information
▸This position requires the employee to work onsite at various customer operations
▸This position requires above-average commitment and willingness to travel at least 60% of the time domestic and international.
If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you!
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Important
Please check the email associated with your application regularly, including your spam/junk folder, as it is our primary communication channel.
To check the status of your application, log in to your candidate profile on our careers page, where updates will be reflected.
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position.
Posting Dates
May 26, 2026 - June 9, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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