Company Description
Teachme Biz, developed by Studist Corporation, is an AI-driven Visual SOP Management Platform designed to make work procedures more accessible and improve operational efficiency. The platform enables organizations to enhance productivity by simplifying processes such as staff training, operational standardization, and multitasking of team members. Teachme Biz also helps reduce internal inquiries, optimize customer support, and improve sales performance. The solution contributes to business growth by creating a streamlined and efficient workflow for businesses of various types.
Scope of Work
- Empower clients to maximize the potential of Teachme Biz through engaging training sessions and creative usage recommendations
- Provide top-notch customer support in Thai and English across various channels (onsite meeting, online meeting, email, phone, LINE, etc)
- Drive customer satisfaction and success through proactive follow-ups and consultations
- Contribute to the continuous improvement of our support materials and product localization
Qualifications
- Experience in operational efficiency improvement, workflow optimization, and process evaluation
- Strong communication, client management, and presentation skills
- Ability to analyze data, generate insights, and provide impactful recommendations
- Proficiency in Thai and English is required
- Digital tools knowledge and adaptability to technology are preferred
- Leadership capability, ability to work independently, and project management skills
- Experience working with clients or in a consulting environment is an advantage
- Bachelor's degree in Business, Engineering, or a related field
Familiarity with SaaS or technology-related fields (a plus)
