About us: Keep moving
ANTA was established in 1991; while ANTA Sports Products Limited, a widely recognized global sportswear company, was listed on the Main Board of HKEx in 2007 (Stock Codes: 2020 (HKD counter) and 82020 (RMB counter)). The mission of the Company is to bring the transcendent sports spirit into everyone's life. ANTA Sports principally engages in R&D, design, manufacturing, marketing and sales of professional sports products including footwear, apparel and accessories. By embracing an all-round brand portfolio including ANTA, FILA, DESCENTE, KOLON SPORT, MAIA ACTIVE and JACK WOLFSKIN, etc., ANTA Sports aims to unlock the potential of both the mass and high-end sportswear markets. ANTA Sports is also the largest shareholder of Amer Sports, Inc., a global group of iconic sports and outdoor brands, including Arc'teryx, Salomon, Wilson, Peak Performance, and Atomic, whose shares are listed on the New York Stock Exchange (NYSE: AS).
About the role:
The Retail Operations Manager oversees retail operations across both owned and partner stores to ensure operational excellence, brand consistency, and strong business performance. This role drives sales, optimizes inventory and costs, and leads store teams to deliver a premium customer experience while supporting sustainable growth.
Responsibilities:
- Ensure consistent adherence to brand operating standards, policies, and procedures across both company-owned retail stores and distributor/partner stores.
- Maintain high standards of store operations to provide consumers with a premium brand and shopping experience.
- Partner with the Merchandising Team on stock allocation and planning across all assigned stores and channels.
- Achieve company targets for overall stock turnover and sell-through.
- Enforce loss prevention as a core operational discipline across all stores.
- Manage budgets for all stores and ensure stores operate within set budgets.
- Monitor store and channel P&L reports and address operational challenges promptly.
Marketing & Visual Merchandising
- Oversee seasonal retail marketing plan execution in alignment with brand marketing across own and partner stores.
- Ensure all stores (including Supersports and other distributors) follow Regional and Local Visual Merchandising standards and maintain the agreed store look-and-feel.
Store & Partner Visits
- Conduct regular store and partner visits to review operations, identify opportunities, and implement corrective measures for business growth.
- Prepare visit checklists and weekly reports for review with the Retail/Store Operations Manager.
- Expense ControlPrepare and monitor store revenues and expenditures across own and partner stores to achieve profit objectives.
- LeadershipDevelop, coach, and support store and partner teams to deliver strategies and meet financial goals.
- Ensure succession planning through effective hiring, training, and staff retention programs.
- Provide guidance on cross-functional and HR-related matters in collaboration with partners.
- Carry out any other ad hoc duties as assigned.
Requirements:
- Degree preferred in any field related.
- Minimum 5 years of retail, footwear, or sports wear industry experience, including at least 3 years in a leadership role.
- Experience managing both directly operated stores and distributor/partner channels preferred.
- Strong command of Thai and English.
- Dynamic, analytical, service-oriented, and detail-focused with strong organizational skills.
- Proficient in Microsoft Office (Excel & PPT).
- Flexible with working hours, including evenings, weekends, and public holidays.
