Company: Konvy International Co.,Ltd
Team: Tiktok Operation
Position: Tiktok Shop Supervisor
Responsibilities:
- Maintain clear communication with TikTok for all supports (ex, price/coupon subsidy) and daily problem solving.
- Supervise TikTok admin team to ensure smooth process for finance, payment, internal request functionality.
- Internal communication with multiple departments (merchandise team, Customer service team, Supply Chain team, IT team etc.) to ensure the day-to-day operation is smooth.
- Cross check promotional prices with price point provided by Merchandise team to ensure the correctness.
- Monitor TikTok sales landscape to ensure Konvy TikTok shops competitiveness.
- Ensure Shops health in terms of product PDP info, delivery on time, customer experience so as to avoid violation of TikToks policy.
- Good understanding of rules and regulation of TikTok.
- Responsible for platform campaign joining and performance record.
- Responsible for Shopping Center operation including FS and Brand Deals Day to day operation.
- Align with TikTok for visibilities and ensure all visibilities are launched as we expect.
- Set up seller vouchers or Platform Vouchers strategy and monitor performance of the voucher set and enhance the performance.
- Check and make sure all tasks of Team Assistants are correct and can hand-over on time.
Qualifications:
- Bachelors degree in business administration, Economic, or Management Studies.
- Able to communicate in English & Thai. Chinese would be a Plus.
- Prefer to have at least 3-4 years experience in E-commerce experience.
- Have experience in TikTok ads and have good understanding of set up and matching Ads strategy with Product Strategy (PSA).
- Catch up on current trends, especially beauty trends.
- Positive and can-do attitude.
- Team Player work well with others.
