Trading Application Support Engineer

arrowpoint investment partners

3-5 Years

Thailand

Posted 4 days ago
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Job Description

About Arrowpoint

Arrowpoint is an Asia-focused multi-strategy hedge fund firm headquartered in Singapore, founded by former Millennium Management Asia co-CEO Jonathan Xiong. The fund launched in July 2024 with $1 billion—making it one of the largest hedge fund launches in Asia's history. Backed by prominent investors including Blackstone, the Canada Pension Plan Investment Board, and Temasek Holdings, we operate with portfolio managers across Singapore and Hong Kong, integrating diverse strategies such as Equities, Fixed Income, and Commodities. As we continue to grow, we are seeking driven individuals to join our team and contribute to our mission.

Read about us here:

Bloomberg | Hedge Fund Arrowpoint Grows to $1.1 Billion After November Gain

Bloomberg | Hedge Fund Arrowpoint Lures CPPIB, Temasek Unit as Anchors

Job Title: Trading Application Support Engineer

Location: Bangkok, Thailand

About the role

We are a dynamic and fast-growing multi-strategy hedge fund with global operations, currently expanding our Core Technology function in Dubai. With a lean and collaborative team structure, we offer significant opportunities for personal and professional growth. We are seeking a highly motivated Trading Application Support Engineer with 3-5 years of experience to help ensure the stability and performance of our trading platforms and applications, minimizing disruptions and supporting the firm's execution across multiple strategies and markets. This is a great opportunity for a junior professional looking to build deep, hands-on exposure to front-office trading systems in a fast-paced hedge fund environment.

This is a hands-on role for someone who thrives in a fast-paced, entrepreneurial environment and is eager to grow with the business.

Key Responsibilities

Act as a point of contact for trading application issues across both proprietary and vendor platforms (e.g. FlexTrade, Tradeweb or Trading Technologies), escalating complex cases to senior team members when necessary.
Monitor system performance and health, helping to identify and resolve issues before they affect trading.
Provide first-level troubleshooting for vendor and in-house applications.
Support escalation workflows, working with vendors and internal teams to drive timely resolution.
Help build and maintain strong working relationships with external vendors to support efficient problem management.
Develop and maintain clear documentation for troubleshooting and escalation processes.
Partner with traders and middle office staff to align application configurations with business needs.
Participate in system upgrades, enhancements, and UAT testing, supporting seamless integration into production.
Conduct regular system checks and performance analysis to help optimize reliability and speed.
Provide training and support to end-users on trading applications and tools.

Key Requirements

3-5 years of application support experience, ideally within a hedge fund, investment bank, or trading platform provider.
Working understanding of trading operations and commonly used front-office applications.
Exposure to at least one of: FlexTrade, Tradeweb, Orchestrade, Enfusion, TS Imagine, Trading Technologies; hands-on experience with more than one is a plus.
Solid troubleshooting skills across multi-system environments, including vendor systems.
Familiarity with Citrix or other virtualization/remote access solutions is a plus.
Strong communication skills, able to translate technical detail into business language.
Some exposure to supporting vendor relationships and escalation processes.
Working knowledge of SQL, APIs, and FIX protocols.
Flexibility to cover global trading hours and provide on-call after-hours support.
Demonstrated adaptability and willingness to learn new platforms quickly.

Nice-to-Haves