Lead and conduct both user understanding research and UX research to gather information for understanding both end-users and product requirement
Lead discovery workshop within the UX team and analysis data to finding solutions for product design or initiative design
Make decisions about solutions and what need to be build to solves all issues from both customer's view and stakeholder's view
Lead develop conceptual design process to weigh pros and cons of each design option and develop compelling experience
Review design from team and make sure that all output is consistency with ttb business one experience, fulfill requirements, and solve end-user issues
Align design efforts within the UX team and with other stakeholders, including branding, marketing, business analysts, product owners and engineers.
Review and approve design package with high quality, pixel-perfect grade and ready to develop
Develop and utilize the design system to ensure consistency, scalability, and adherence to design standards across all product.
Collaborate with cross functional teams including product owners and engineers team to define solutions for product direction, visuals and experience
Plan and define product design roadmap which match with ttb spark's roadmap and development plan
Monitor and take insights from analytics teams to steer future design development
Coach and mentor UX team members to reach company's working standard and support their career path and goals by knowledge sharing, design workshop, etc.
Qualifications
Bachelor's degree in Design, HCI, ICT or a related field.
Experience 1 - 5 years in UX/UI design
Experience Skills
Familiarity with Figma, Sketch, Adobe XD, or similar tools.
Basic knowledge of UX research methods, usability testing, and user interviews.
Understanding of design systems, web/mobile design principles, and accessibility standards.
Capability to actively listen and translate business needs and user feedback into actionable design tasks.
