- Lead a high-performing team
- Excellent team culture and collaboration
About Our Client
A leading provider of critical digital infrastructure is seeking a VP of Network Quality & Autonomous Operations to lead network quality governance across mobile, fibre broadband, and network operations.
Job Description
- Own enterprise-wide network quality governance, including KPI/KQI frameworks, performance standards, escalation protocols, and quality risk reporting to executive leadership.
- Lead a 24/7 Network Operations Centre responsible for incident detection, major incident management, service restoration, and MTTR performance across mobile, fixed, and enterprise environments.
- Oversee end-to-end quality and performance across 4G LTE, 5G Standalone (SA), VoLTE/VoNR, fibre broadband (GPON/XGS-PON), IP transport, and broadband services.
- Drive the adoption of AI, automation, and advanced analytics to enable predictive fault detection, intelligent operations, and progression toward a highly autonomous operating model.
- Lead major incident governance, executive communications, root cause analysis, and continuous improvement programmes.
- Establish and scale a high-performing Network Quality organisation, including team design, capability development, and quality engineering best practices.
- Act as a key representative with regulators and industry stakeholders on network quality, resilience, and compliance matters.
The Successful Applicant
- 15+ years of experience in telecommunications network engineering, operations, or service assurance.
- Proven leadership experience within a mobile, broadband, or converged telecoms operator.
- Deep expertise in operating large-scale 24/7 Network Operations Centres, major incident management, and operational governance.
- Strong hands-on experience managing live 5G Standalone (SA) networks, including core network performance and service quality.
- Technical depth across multiple domains, including18+ years of experience in telecommunications network engineering, operations, or service assurance.
- Proven leadership experience at VP or Senior Director level within a mobile, broadband, or converged telecoms operator.
- Deep expertise in operating large-scale 24/7 Network Operations Centres, major incident management, and operational governance.
- Strong hands-on experience managing live 5G Standalone (SA) networks, including core network performance and service quality.
- Technical depth across multiple domains, including 4G/5G RAN, 5G Core, fibre broadband (GPON/XGS-PON), service assurance, or network performance engineering.
- Demonstrated success leading large-scale automation, AI-driven operations, or autonomous network transformation initiatives.
- Track record of building functions, leading organisational change, and managing high-performing technical teams.
- Degree qualified in Telecommunications, Engineering, Computer Science, or a related discipline.
- This is a rare opportunity to shape the future of network operations and quality assurance within a highly complex, mission-critical communications environment.
What's On Offer
- Competitive salary and comprehensive benefits including string base salary, competitive bonus and participation in the company equity plan
This is a rare opportunity to shape the future of network operations and quality assurance within a highly complex, mission-critical communications environment.
If you meet the requirements, consider applying to be part of this impactful role.
Contact
Quote job ref: JN-072026-7068661
