Provide warm, attentive, and personalized service to members and guests while upholding Soho House standards. You ensure smooth floor operations, exceptional dining experiences, and a welcoming atmosphere that reflects the creative, inclusive spirit of Soho House.
- Deliver friendly, seamless, and high-quality service at all times.
- Take orders accurately, input them into the POS system, and coordinate with bar and kitchen teams.
- Serve food and beverages promptly and in the correct sequence.
- Maintain cleanliness and organization of the floor throughout service.
- Manage bill payments and ensure accurate transaction handling.
- Work closely with floor staff, hosts, bartenders, and the kitchen to ensure smooth operations.
- Communicate clearly and efficiently during service.
- Support teammates and assist in busy periods to uphold overall service quality.
- Follow all Soho House service procedures and brand guidelines.
- Maintain food safety, hygiene, and sanitation standards in compliance with local regulations.
- Adhere to grooming and uniform expectations.
