Warehouse & Fulfillment Manager

Responsibilities:

• Overseeing all operational aspects of fulfillment, controlling, and managing inventory and logistics.
• To manage the receiving, handling, storing, picking, and packing activities of the warehouse, ensuring that quality standards are met or exceeded.
• Tracking inventory levels to prevent stockouts and/or deadstock.
• Lead, mentor, and motivate the warehouse team to achieve performance targets and maintain high productivity.
• Provide training to new and existing staff on warehouse procedures, safety guidelines, and company policies.
• Conduct regular performance evaluations, identify areas for improvement, and implement corrective actions as necessary.
• Coaching and managing the warehouse team to solve day-to-day operational issues and achieve short- and long-term performance goals.
• Report and investigate any incidents, accidents, or near-miss events.
• Maintain accurate inventory records and conduct regular audits to address discrepancies.
• Work closely with the inventory control team to manage stock levels and reduce shrinkage.
• Coordinate with purchasing and merchandising teams to facilitate smooth inventory replenishment.
• Ensure that the warehouse operates at peak efficiency and manages operational goals.
• Implement quality control measures to ensure that we meet standards.
• Identify opportunities for process optimization and cost-saving initiatives within the warehouse.
• Implement improvements to streamline operations and enhance overall efficiency.

Qualifications:

• Bachelor's degree or above in Logistics and Supply Chain Management/ Engineer or a related field.
• Experience in Logistics Warehouse/Inventory/Distribution for at least 5 years. (Experience in order fulfillment business in will be an advantage.)
• Proven track record of analytical, interpersonal, leadership, and project management skills
• Proficient in Microsoft Office (Word, PowerPoint, Excel, etc.), inventory management systems, and warehouse management systems
• Detail-oriented
• Multitasking capabilities
• Good logical and communication skills
• Excellent in problem solving and decision making
• Excellent in time management
• Be able to work 6 days/week (Alternate Saturdays off)