About The Team
The Compliance & Audit role is operating under the Governance & Transformation team in Operations Excellence function. The team is responsible for the performance analytics, project management and compliance control, playing a critical role in achieving target key performance matrices, driving critical and cross functional projects, audit operational compliance, and enhancing the customer and staff experience.
Job Description
- Establish SOP audit governance to ensure adherence to operational standards and identify training gaps across the global network.
- Direct inbound counting audits to validate vendor accuracy and catch discrepancies before items are introduced to sellable inventory.
- Implement outbound verification audits to minimize mis-picks and shipping errors, ensuring high customer satisfaction and minimal rework.
- Enforce cycle count compliance by monitoring schedule adherence and the statistical reliability of physical inventory samples.
- Lead comprehensive shrinkage control audits to assess the health of physical and systemic security measures at each facility.
- Provide loss prevention oversight by collaborating with security teams to identify and eliminate high-risk zones for inventory leakage.
Requirements
- 1–5 years of experience in warehouse, supply chain operations or logistics, with a proven track record in process and performance improvement; candidates with relevant internship experience in large-scale warehouses or distribution centers are considered.
- Experience in operational process compliance and audit, or SOP improvement and optimization is preferable.
- Good analytical skills, with the ability to interpret data on compliance audit results and operational flow.
- Strong problem solving skills, with the ability to deconstruct complex, ambiguous challenges into actionable solutions by leveraging data-driven logic and strategic thinking.
- Proficiency in using data analysis tools (e.g., Excel) to track and generate insights from performance metrics.
- Good communication and collaboration skills to work with cross-functional teams.
- Proficient in verbal and written English communication to collaborate with international teams if needed.
