About Our Group

Seagate's Operations Quality & Analytics organization helps to protect and improve Seagate's Total Customer Experience Develop, deploy, and sustain End-To-End Quality Analytics and Processes to provide trusted, actionable information enabling earlier detection and prevention of HDD issues. Reliability is a subgroup of OQ&A to protect HDD quality & reliability thru: 1). Comprehensive & effective test system within Reliability lab, 2). Utilize predictive data analysis approach, 3). Perform accurate field prediction via reliability model.

About The Role - You Will

Manage HDD Product Reliability Performance throughout the product life cycle
Coordinate with team to ensure Reliability test plan meet the requirement and expectation
Working with FA for root cause understanding and failures follow up
Apply End to End data analytics for the root cause finding and validation
Utilize models to identify reliability risks and develop mitigation strategies
Communication performance, status to internal/ external customers and executive management

About You

A successful candidate must have a body of work that demonstrates the Seagate core values of integrity, inclusion, and innovation
Disc drive fundamental understanding
Excellent problem-solving skills
Excellent written and verbal communication skills
Ability to adjust to constantly changing priorities
Willingness to work closely with the international teams as well as the local teams
Fluent in English

Your Experience Includes

Bachelor's degree or higher degree in Engineering and/or relevant experience
Knowledge of reliability engineering and analysis
Internal and external customer communication and customer service experience
Experience managing priorities

Location:

Our Korat facility is our largest manufacturing site worldwide, with more than 10,000 employees. Here, our team produces cloud-based storage equipment, from individual storage components to finished drives. Employees enjoy ample on-site parking, free shuttle vans and buses within the city of Korat, as well as transportation to and from Bangkok and Khon Kaen province on weekends. At work, you can grab a delicious breakfast, lunch, dinner, or snacks at one of our 24/7 on-site canteens or coffee shops. We offer table tennis, basketball, volleyball, a running/walking trail, and exercise classes in our on-site fitness center. In addition, there are relaxing spaces with comfortable seating both indoors and outdoors, perfect for taking a break during the day.

Additionally, consider joining any of our employee resource groups (ERGs), such as Seagate Women in Leadership Network (SWLN), Seagate PRIDE: Thailand chapter, or Seagate Asia's parents and caregivers group. We also have many on-site recreation events and opportunities to give back to the local community.

Location: Korat Thailand

Travel: None

Staff Program/Project Manager (OQ&A Reliability)