About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Job Summary:

Be responsible for fraud monitoring of all credit card products including Commercial Card to detect fraudulent transactions and alert to relevant parties for necessary actions in accordance with the bank's policy and procedures. To perform any other related duties as assigned by superior.

Job Responsibilities

Perform fraud monitoring on credit cards and commercial cards to detect suspicious transactions and report them to the relevant departments for further action according to the Bank's policies and processes.
Monitor and analyze transaction data to identify patterns or trends indicative of potential fraud.
Work closely with other departments such as Risk Management, Operations, and Legal to ensure compliance with regulatory requirements and internal policies regarding fraud detection and prevention.
Identify opportunities for process improvements and contribute to the development of strategies to enhance fraud detection capabilities.
Stay updated with industry developments and advancements in fraud detection technologies and methodologies.
Provide training and guidance to junior staff members on fraud detection techniques and best practices.
Assist in conducting investigations into fraud incidents and preparing reports detailing findings and recommendations for future prevention measures.
Participate in initiatives aimed at reducing fraud rates within the organization.
Support the implementation of security measures designed to protect against cyber attacks and other types of financial crimes.
Collaborate with external agencies, law enforcement authorities, and private sector partners when appropriate to address complex or high-value fraud cases.

Qualifications

Bachelor's degree in Finance, Accountancy, Information Technology, or a related field.
At least three years of experience in fraud management, risk analysis, or a similar role within the financial services industry.
Strong knowledge of credit card operations, payment systems, and transaction processing processes.
Proficiency in analyzing large datasets and identifying anomalous patterns using specialized tools and software.
Experience working with various stakeholders across multiple departments, particularly in relation to compliance and regulatory issues.
Excellent communication skills, both written and verbal, to effectively convey information to diverse audiences.
Ability to work independently and manage time efficiently while meeting strict deadlines.
Highly organized and detail-oriented with strong attention to accuracy and precision.
Knowledge of fraud trends, emerging threats, and mitigation strategies applicable to the banking industry.
Familiarity with relevant legislation and standards governing fraud detection and prevention.
Basic understanding of programming languages like SQL or Python can be advantageous.

Remark : The Bank requires the checking and collection of criminal records for candidates of this position in order to verify qualifications and/or disqualifications for the job position in accordance with the Bank's policy.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

Senior Fraud Detection Officer