We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Human Resources

Our HR Team are the force for good that bring Reckitt's ambition to life. We work together to ensure the delivery of sustained profitable growth by unleashing the power of our purpose, people and performance. Now is an exciting time to be part of shaping the future of HR, influencing an exciting global organisation, while developing business and functional leadership skills, all at the same time. Whatever your role in our HR community, you'll take ownership of your projects and workstreams. We focus on developing our leaders to spearhead our culture and growth, so you'll be supported and mentored to deliver the right plans to drive business performance - and we'll celebrate the results with you along the way.

About The Role

The Assistant Manager – Reward Operations plays a critical role within GPS Reward, acting as a Reward subject matter expert and operational leader for core Reward processes. While the role has a strong operational backbone, it also requires solid Reward knowledge, professional judgement, and the confidence to challenge and improve how work is done.

This role is responsible not only for delivering Reward operations with high quality and discipline, but also for acting as a focal point for HR and business stakeholders, translating Reward principles into practical execution, identifying risks, and driving continuous improvement across processes, controls, and user experience.

The role combines operational leadership (60–65%) with Reward expertise, advisory capability, and improvement leadership (35–40%).

Your responsibilities

Lead end to end delivery of core Reward processes, including Annual Pay Review, Bonus/APP payouts, and off cycle compensation changes, with full accountability for quality and accuracy.
Act as a trusted operational partner to HRBPs, Reward COE, Payroll, Finance, and the business, providing clear guidance and challenge where needed.
Own ticket management and escalations, ensuring SLA adherence while reducing repeat issues through root cause analysis.
Maintain and continuously improve SOPs, controls, and documentation to support scalability and cross coverage.
Identify process gaps, risks, and inefficiencies; propose and drive improvements, including automation and system enhancements.
Provide operational insights to the Reward COE to influence future Reward design and governance.

The experience we're looking for

Solid Reward knowledge (performance pay, salary structures, compensation letters).
Experience managing complex Reward operations with sound judgement and attention to detail.
Confidence to challenge stakeholders constructively and uphold Reward principles.
Strong analytical skills and advanced Excel proficiency.
Experience with HR systems and ticketing tools (e.g. Workday, SAP, ServiceNow, beqom).
Clear communication skills and a continuous improvement mindset.

The skills for success

Diversity and inclusion, Data and Analytics, Storytelling; Data led storytelling, Organisational structure, Coaching skills; Facilitation skills, Change management, Execute plans, Strategic mindset, Employment engagement, Digital literacy, Commercial accumen, Courageous leadership.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always tick all the boxes. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Assistant Manager - HR Operations-Reward