Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

Key Accountabilities:

Ensures all customer specification/requirement are properly performed
Communicate with team to comply customer specification and requirement.
Teach and coach team in customer requirements and expectations.
Manage and coordinate the customer audit program
Lead and manage during customer visit.
Follow up action item from customer visit and submit customer on timely basis.
Drive and coordinate to solve customer complaint
Conduct data driven and investigations in response to customers complaints and lead on-site investigation teams.
Follow up on corrective actions and provide updates to customers meeting timelines.
Ensure corrective and preventive actions are effectively implemented and submit to customer on timely basis.
Drive for quality improvement to meet and exceed customer's expectations
Manage customer satisfaction
Analysis and understands customer needs to improve/maintain customer satisfaction.
Ensure customer's expectation were met or exceeded.

Requirements:

Education Qualification:

Bachelors degree in related field, preferably in engineering, science or statistics.

Technical Competence & Skills:

Problem solving and analytical skills
Communication and negotiation skills
Presentation skills (oral and written)
Organizational skills
Project management skills
Basic mathematical and statistical knowledge
Measurement system analysis
Geometric dimension and tolerance
Material science knowledge

Relevant Experience:

Experience in Electronics Manufacturing, Semiconductor or HDD field.
2-3 years preferable.
QA background with ISO9000 experience.

Others:

Good personality & Human relations, service-minded, trouble shooting.
Positive attitude, target-oriented, fast learner and willing to work hard.
Proficient in the use of computer program; MS Office, Internet and E-mail.
Ability to interface with cross-functional teams and all levels of personnel and management.
Good command both written and spoken English and Thai.

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to [HIDDEN TEXT] to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

Engineer Quality II