Job Description

Social Seller Strategy
Own the overall Social Seller strategy and business overview, including market opportunity, seller segmentation, acquisition, retention and growth initiatives.
Analyze business performance, identify key growth opportunities and risks, and translate findings into actionable recommendations.
Work closely with Sales, Operations, Marketing, Product and other functions to identify and execute initiatives to accelerate Social Seller growth.
Work with sales to conduct market and competitor analysis to identify emerging trends and opportunities within the Social Seller segment.
Sales Data & Dashboard Support
Act as the key data and analytics partner for the Sales team, providing timely and accurate insights to support business decisions.
Develop and maintain dashboards covering key sales metrics, including lead generation, seller acquisition, ADO, productivity, conversion and seller performance.
Build standardized reporting and performance tracking mechanisms to improve Sales visibility and accountability.
Perform ad-hoc analysis to identify performance gaps, root causes and opportunities at seller, sales and regional levels.
Continuously improve reporting processes and automate manual reporting where possible.
Project Management
Act as the main PIC and PMO for high-priority strategic projects requiring significant cross-functional stakeholder management.
Define project objectives, impact, scope, timeline, milestones and success metrics.
Coordinate stakeholders across Commercial, Operations, Finance, Product, Marketing, IT and other relevant functions to ensure timely execution, identify and resolve blockers.

Requirements

3–5 years of experience in commercial strategy, sales operations, business analytics, consulting, project management or a related field, preferably within logistics, e-commerce, 3PL or a seller ecosystem, non-platform industry is a plus.
Strong Excel / Google Sheets skills and hands-on experience with SQL querying for data extraction, analysis and performance monitoring.
Strong understanding of sales and commercial fundamentals, with experience supporting or working closely with Sales teams to drive volume acquisition, seller acquisition and revenue growth.
Strong project management and cross-functional stakeholder management skills, with the ability to independently drive projects involving Sales, Operations, Finance, Product and other functions.
Strong ownership and execution mindset, with the ability to manage multiple priorities and drive initiatives from problem identification through implementation and results tracking.
Strong communication and presentation skills, with the ability to clearly communicate insights and recommendations to both working-level teams and senior management.
Comfortable working in a fast-paced, data-driven commercial environment, with high ambiguity and changing business priorities.

Seller strategy (SPX Express)