Requirements Analysis, Change Management, Business Process Design, Stakeholder Engagement, Business Model Strategy, Process Mapping, Business Process Analysis Tools

Agile Methodologies, Business process modeling and analysis tools, AI technologies principles, Project management practices

User Acceptance Testing, Servicenow, Orchestration, Itsm, ITOM, Itam, ServiceNow Flow Designer, Performance Analytics

Erp, Business Analysis, CRM, Dynamics NAV, Workflow programming

Excel, business strategy concepts, data analysis tools, Powerpoint, problem-solving skills, Market Analysis

Requirements Analysis, Business Process Design, Business Model Strategy, Business Process Analysis Tools

Uipath, Robotic Process Automation, Business Analysis, Process Mapping, As-Is To-Be Analysis, Visio