About LEARN Corporation
LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that learning opportunities can improve one's quality of life, we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to othersadvancing Thai society together.
Across 12-plus business unitsincluding OnDemand, Ignite, Skooldio, Learn Satit Pattana School, Crest School, and morewe reach hundreds of thousands of learners every year. Our dream is to serve as a private ministry of education, upgrading education nationwide and preparing every learner for the future.
We are seeking a highly motivated and experienced Senior Business Analyst to join our dynamic team. The ideal candidate will be responsible for defining, launching, and managing the success of our products. You will work closely with cross-functional teams including design, engineering, sales, and marketing to ensure our products meet market and customer needs.
Join us and shape the next chapter of learning in Thailand.
What You'll Drive
- Translate business requirements into business solutions.
- Provide detailed analysis, design, and document program logic, data files, screens and report layouts through user contact, goal analysis, feasibility determinations, logic design, systems flowcharts, resource evaluations, cost and time analysis, and detailed program specifications.
- Participate in a variety of projects documenting present procedures, analyzing requirements and recommending improvements in company's use of information technology.
- Develop and test program instructions. Develop testing methods and test data where appropriate. Perform unit and system testing, removing errors. Demonstrate systems and obtain user approvals.
- Trains users and assists with development of work instructions.
- Create documentation and implement policies, procedures, workflows and user guides.
- Respond to all support requests in a timely, professional and quality manner.
- Research transactional and procedural issues identifying root causes in a professional and quality manner.
- Handle tasks as assignments.
What You'll Bring
- Bachelor's Degree in Business or Information Systems, MIS, AIS or IT related background.
- 2-6 years experience in gathering requirements and designing solutions, with participating implementation or modification of a major software package.
- Strong business acumen, excellent debugging and problem solving skills, ability to support existing systems, and excellent communication skills both written and verbal. Technical Skills.
- Business analysis and workflow programming experience.
- Implement ERP / CRM (Dynamics NAV).