Role Overview

Looking for a dynamic and driven Business Development –(IT and Cyber Security Services) to support our growing business. The ideal candidate will have a passion for technology, strong communication skills, and a proven ability to drive IT sales, build client relationships, and close deals.

Key Responsibilities:

1. Sales & Business Development

Identify and generate new leads for cybersecurity and IT solutions.
Bring relationship customers and new logos to the company.
Develop and maintain a strong pipeline of potential clients through research, networking, and outbound outreach (calls, emails, meetings).
Understand client pain points and propose tailored IT and cybersecurity solutions to address business challenges.
Prepare and deliver compelling sales presentations, proposals, and quotations.
Close deals to achieve and exceed individual and team sales targets.
Organize and prioritize tasks to effectively manage daily and weekly goals.
Travel to client locations as required; occasional overnight stays may be necessary

2. Customer Connect & Relationship Management

Build long-term relationships with key decision-makers (CIOs, CTOs, IT Heads, Procurement, Purchase).
Act as the main point of contact for client accounts — ensuring high levels of client satisfaction and repeat business.
Conduct periodic business reviews with clients and explore upsell/cross-sell opportunities.
Provide timely post-sales support and coordinate with delivery teams to ensure successful project implementation.

3. Market & Product Understanding

Stay updated on trends in cybersecurity, IT services, emerging threats, and technology products.
Understand the competitive landscape and contribute to market intelligence.
Participate in product and solution training and certifications (as required).

4. Reporting & Collaboration

Maintain accurate records of all sales activities and client communications in CRM tools.
Submit weekly/monthly reports on sales pipeline, forecast, and achievements.
Collaborate with pre-sales, technical, marketing, and delivery teams to align efforts and drive business.

Key Skills & Competencies:

Experience in lead generation, client acquisition, and sales management, preferably in IT services.
Proven experience in sales, telesales, or customer-facing roles.
Excellent communication, presentation, and negotiation skills.
Passionate about technology, especially IT infrastructure, cybersecurity, cloud, and enterprise software.
Proven track record (for mid/senior roles) of meeting/exceeding sales targets.
Strong customer orientation and stakeholder management skills.

Qualifications:

Prior experience of Cyber Security sales and B2B IT sales is expected.
Bachelor's degree in Business, IT, Engineering, or related field would be preferred.
MBA would be desired preferred for senior roles.
Certification or familiarity with cybersecurity frameworks (e.g., ISO 27001, NIST, CISSP awareness) is an advantage.

Business Development Manager - IT Sales