Job Summary

Define strategies for strategic data management and lead the team in developing, analyzing, and leveraging data to maximize business value. Focus on data-driven insights to enhance business efficiency, elevate customer experience, and create a competitive advantage for the organization.

Key Qualifications & Skills

Drive and manage projects to elevate operational and service standards across 400+ branches nationwide, ensuring tangible on-site results.
Lead teams and align collaboration between branch teams and regional offices to ensure consistent execution according to defined strategies and standards.
Develop work processes and employee capabilities through training programs and standard courses, enabling staff to perform in accordance with organizational guidelines.
Drive sales performance to achieve targets in line with campaigns and organizational strategies.
Establish and implement new operational and service standards that can be sustainably scaled as organizational best practices.
Define strategies and monitor performance to ensure branches and employees clearly follow guidelines and meet objectives.
Work closely with branches and teams to ensure projects are effectively implemented, continuously improved, and expanded into organizational standards.

Qualifications

Bachelor's degree or higher in Business Administration, Management, Engineering, Economics, or related fields (mandatory).
7–10 years of experience in strategic project management or leading a PMO.
Proven track record in managing large-scale projects related to business process improvement or new technology development.
Age between 32–38 years; gender not specified (mandatory).
Experience in the oil, energy, retail, or logistics industries is highly preferred (mandatory).
At least 10 years of experience managing training teams or service development projects.
Experience in nationwide operations in retail, F&B, fuel stations, or service businesses is a plus.
Strong multitasking skills, with proven leadership and team management capabilities.
Strategic and systematic thinking, with the ability to effectively link operational execution to business strategy.
Legally authorized to work in Thailand.
Willingness to travel domestically as required.

Head of Operations & Service Excellence (PT Station)