Key Responsibilities/ Challenges:

Manage customs and compliance processes to ensure timely and cost-effective international shipments
Execute custom brokerage activities such as maintaining shipment records and preparing customs documents, e.g., B/L, declarations, and clearance paperwork
Accurately classify goods and calculate duties, tariffs, taxes, weights, and volumes
Coordinate permits, licenses, and certificates required for customs clearance
Manage filing of customs entries and enter the shipment details into E-paperless program submit to Customs Office.
Handle daily customs declarations, post-clearance updates, and document archiving
Able to identify facts and resolve customs-related issues and recommend solutions for external and internal.
Coordinate with overseas offices, customs authorities, and shipping agents to confirm requirements, costs, and timelines
Advise customers on customs regulations and trade compliance, including restricted or sanctioned destinations
Develop a network of contacts to build up relationships and strengthen the DGF product and market knowledge
To be control tower to cooperate with CS, customer, shipping and freight forwarder to complete customs declaration & clearance

Selection Criteria:

Bachelor's degree in business management, Logistics or a related field.
Holding a Customs Broker License is an advantage
Experience with CargoWise (CW1) is an advantage.
At least 2-3 years experience in Freight or Logistics.
Understanding of customs clearance processes, with the ability to interpret regulations and provide practical guidance to ensure compliant and efficient shipments.
Effective communication skill of spoken and written in English
Have computer skill MS Office, Outlook

Customs Operations Specialist