Pci Dss, DAST, cloud security, Vulnerability Management, Identity And Access Management, Incident Response, Siem, Application Security Testing, Penetration Testing, software composition analysis, PDPA, data-security controls, static and dynamic analysis, SCA, SWIFT Customer Security Controls Framework, SAST, AI security risks, Security Monitoring, ISO IEC 27001, Cybersecurity Act, NIST Cybersecurity Framework

Servicenow, BMC Remedy, Itil Framework, Incident Management, Production Support, ITSM tooling, Jira Service Management, ITIL v4 certification, CRM, Financial planning CPM platforms, Managed service provider relationships

containerization , Infrastructure as Code (IaC), Paas, Terraform, Identity, PowerShell, DevSecOps, Exchange, Firewalls, Waf, Azure, Purview, VNets, Hub Spoke, AI automation, Bicep, CNAPP, Defender, Pim, Graph API scripting, Compute, Sharepoint, CI/CD, Zero Trust, Landing zones, Entra, Azure networking

Root cause analysis (RCA), Incident Response, UPS, ITIL certification, Cooling systems, DCIM, Electrical Systems, RMA processes, Technical training and documentation

IT Service Management (ITSM) processes, Servicenow, Service Design, Slas, JIRA, Incident Management, Service Continuity Management, Root Cause Analysis, Service Delivery Optimisation, IT Service Governance, Continuous Service Improvement, OLAs, Disaster Recovery Planning

Servicenow, Ingenium, DXC Assure products, cloud transformation initiatives, insurance administration systems, Business Processes, Agile delivery methodologies, APAC insurance operations, Integral, customer success experience, insurance software consulting, AI-enabled workflows, insurance workflows

Servicenow, Javascript, Web Services, It Service Management, Itil, HTML, Generative AI, Agentic AI, hyperautomation, Ai

Servicenow, Trading Applications, Incident Management, L1-L2 support, OTC products, ITSM workflow platforms, Market Data systems, pre post-trade workflows, Bloomberg, Credit products, Financial Markets, Refinitiv

Release planning, Compliance, Business Analysis, Documentation, Backlog management, Stakeholder Engagement, ServiceNow ITSM, Governance