About the team

Keysight Eggplant helps businesses to test, monitor and analyze their end-to-end customer experience across different interfaces, platforms, browsers, and devices — including mobile, IoT, and desktop — in agile, DevOps, and innovative application and data environments.

Keysight Eggplant's customers use Eggplant to drive the quality engineering processes of complex, business critical applications through UI test automation. The Eggplant Server team maintains Eggplant's server product, allowing customers to connect to remote systems, schedule tests, and analyze the results.

About the job

We are seeking a Product Owner for the Eggplant Server team. Partnering with your Product Managers, you will be the guidance system that ensures our product teams delight our customers with a steady stream of valuable functionality in the domain of software test automation. You represent the customer in the development process and inform your opinions with hands-on experience using our own software. You understand the technology stack which underpins our software and use this understanding to make trade-off calls. You utilize the best of agile/lean thinking to define and sequence work in small increments, prioritized to maximize value for our customers. Together with the team's R&D Manager, you are the voice of the team in all discussions related to roadmap planning and delivery. Together with our Product Managers, you will partner outwards with our business stakeholders/customers and inwards with your delivery team to drive complete alignment to, and execution of, our product strategy.

Responsibilities

Drives in-depth discussions, from detailed product functionality discussions with stakeholders, down to implementation tradeoffs with the development team.
Refines and prioritizes the product backlog to drive the success of the development team and the product.
Communicates with all stakeholders: from customers, to internal VPs, to individual members of the development team, surfacing the hidden details/requests that make the difference between success or failure, satisfaction or disappointment.
Documents high-level feature requirements and communicates them to the teams.
Understands the needs of our customers (before they do!) and keeps the customer at the forefront of all the work we do. Conveys this understanding and urgency to the product development teams.
Challenges and inspires the development teams to achieve more than they thought possible but in a sustainable manner, by being a part of the team, not above or outside it.

Qualifications:

Basic Qualifications:

Bachelors or Masters Degree or University Degree or equivalent.
At least 3 years of experience in a formal Product Owner role. Experience in agile/lean as it pertains to product ownership, youview agile as a tool, not as performative art.
Experience with Jira, TestRail, GitLab or similar application lifecycle management tools.
Experience using business data and telemetry to make data-driven decisions.
Outstanding facilitation and communication skills.
Strong administrative capabilities and methodologies, which allow you to manage and prioritize even the most unruly backlog.
You are steeped in the best practices for agile Story definition.

Desired Qualifications:

Minimum of 4-5 years of experience in a software development role, either as a developer or as a quality engineer.
Knowledge about the test automation market and test automation software products. Bonus points if are already familiar with Eggplant's test automation products.
Scrum/SAFe certification, especially in Product Ownership.
Experience with continuous delivery.
Experience delivering software which leverages OCR technology and AI Computer Vision technology
Experience delivering software which leverages Jenkins, VS Code and/or Kubernetes.
Experience with managing and modernizing legacy software stacks.

Eggplant Server Product Owner