workflow management , mobile portal , travel agency , policies & procedures, Service Request Management, Customer Service, Administrative Procedures, Outbound Calling, Listening Skills, Upselling, portal services, Conflict Management, financial institutions, Department Planning, Customer insurance, Active Listening

healthcare services, Customer Engagement, business development, health insurance products, Sales

Microsoft Office, Policy terms, Merimen, NCD claims, Quotations, Insurer portals, Insurer requirements, General Insurance products, Crm Systems

policy renewals, competitive quotations, insurance enquiries, Client Service

Aml, Client due diligence, Kyc, Life insurance operations, New business processing, Case setup, data input, Fluency in Mandarin

Certificate in General Insurance (CGI), General Insurance

Auditing, Data Analysis and Interpretation, External Audit, Compliance Auditing, Accounting and Financial Reporting Standards