Skill required: Talent Development- Instruction Design - Learning Delivery Instruction

Designation: Delivery Operations Associate Manager

Qualifications:Any Graduation

Years of Experience:10 to 14 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do

Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs
Talent Development Instruction Design
Deliver instructional information for an audience based on learning activities approaches to help an organization achieve their learning goals.
Bachelor s degree
Minimum 8 plus years of experience in PMO or project coordination roles
Proficient in ADO, Microsoft Project, Google Suite, Beeline, and MS Office (Excel, PowerPoint)
Familiarity with communication tools such as Google Gamma and Google Newslette What are we looking for
Detail orientation
Written and verbal communication
Preferred Qualifications: Project management certifications such as PMP or PRINCE2
Exposure to global delivery environments or multi-time-zone coordination
Strong communication and stakeholder engagement skills
High level of attention to detail and organizational effectiveness
Ability to prioritize and multitask in a dynamic, deadline-driven environment.
Analytical mindset with experience in handling large volumes of data and reporting
Self-motivated, proactive, and able to work independently.
Critical Thinking Roles and Responsibilities:
In this role you are required to do analysis and solve moderately complex problems
May create innovative solutions, leveraging and, where needed, adapting existing methods and procedures.
The person would require understanding of the strategic direction set by senior management as it relates to team goals.
Primary upward interaction is with direct supervisor.
May interact with peers and or management levels at a client and or within Accenture.
Guidance would be provided when determining methods and procedures for new assignments.
Decisions made by you will often impact the team in which they reside.
Individuals would manage small teams and or work efforts (if in an individual contributor role) at a client or within Accenture.
Please note that this role may require you to work in rotational shifts.
Project Planning and Tools Administration
o Maintain and update Microsoft Project Plans and Azure DevOps (ADO) dashboards.
o Create and manage line items, demand plans, buckets, and baselines as per team requests.
o Manage PWA access requests and address tool-related queries.
Onboarding and Offboarding Support
o Coordinate onboarding offboarding processes for internal and external resources.
o Collaborate with relevant teams to request and track hardware (e.g., Chromebooks, MacBooks, Windows machines)
o Support project leads and managers with onboarding documentation and process queries.
Reporting and Governance
o Prepare and share fortnightly, monthly, and quarterly budget reports (budget vs. actuals, ETC) with PA leads.
o Track and send Customer Satisfaction Score (CSS) reminders for overdue items.
o Build QBR MBR decks using data extracted from ADO systems.
o Generate ad hoc reports to support project leadership or governance forums.
Contractor Management (Ad hoc)
o Use Beeline tools for contractor onboarding and offboarding.
o Track Work Order (WO) end