About Club Med

Inventor of the all-inclusive holiday's concept 75 years ago, Club Med is present in 40 countries with 80 resorts worldwide. Thanks to the professionalism & constant friendly availability of its unique 20,000 GOs of 100 different nationalities, Club Med is today the only worldwide brand that offers all-inclusive premium and multicultural vacations for families and couples

Purpose

Support APAC business growth through in-depth analysis of internal and external data.

Transform data into insights that drive business value.

Responsibilities

Lead Business Intelligence for APAC RMP, deliver analysis for performance reviewing and decisions.
Support communication with shareholders and key stakeholders by providing Reports and high-quality business analysis
Lead business review meetings with data & presentation preparation, coordinate with RM & Pricing for alerts/ recommendations
Support APAC Markets and other functions on data / BI related needs

Tasks

Be responsible for APAC RMP reporting creation, updating and maintenance

Design and build dashboards / reports according to business needs
Ensure the update and maintenance of all relevant reports needed by RMP.
Continuously improve business monitoring tools and dashboards. Drive reporting automation to allocate more time to in-depth analysis.
Be the key contact in APAC region for PowerBI / Data related topics

Business Intelligence (internal and external data) with in depth analysis to follow business performance, alert RMP team/ other departments for action

Performance monitoring of APAC resorts & APAC markets, alert the risk and coordinate with RM & Pricing for relevant actions recommendation
Launch the REX practice for RMP actions specially on promo analysis
Run Pricing Benchmark analysis to ensure our value proposition is relevant vs competition
Run in depth analysis of Club Med performance vs industry (e.g. STR benchmark)
Provide ad-hoc analysis requested by RMP team/ top management / other departments for business needs or shareholders communication needs
Propose new Business analysis initiatives notably regarding Club Med performance comparison vs industry (pricing benchmark, market share analysis...)
Provide key takeaways and summary along with detailed analysis, alerts and actionable revenue-related insights to support decision-making.
Lead AI initiatives to integrate into Business Intelligence daily activities: Research, propose, and implement AI-driven solutions to improve forecasting capabilities, enrich data analysis, and support decision-making that drives business growth.

Prepare and coordinate meetings with key analysis from RMP perspective

Prepare and animate meetings like monthly business review and cluster sales meeting presentation & analysis (e.g. sales performance, cross bookings, benchmark, arrival trend, pricing factors etc...)
Coordinate with RM & Pricing for alert & recommendations, propose new Business initiatives to help drive business growth from RMP perspective

Regional key contact of PowerBI coordination with corporate data team and data integrity

Perform cross-application check on the database to ensure data integrity for APAC resorts and markets
Coordinate with HQ for database and application enhancement / correction / development
Be a key contact in APAC region for PowerBI / data related topics training (other departments proficiency – e.g Operations, Marketing) / Questions

Manage 1 business analysis intern, in charge of intern's recruitment, training and ensure task delivery

Requirements

Minimum bachelor's degree in Revenue Management/Finance/Economic or Data Science
Minimum 4 years of professional experience including 2 years of experience in BI /Data analysis. Hotel/cruise/airline industry background is a plus
Strong knowledge of Revenue Management, Pricing / Finance
Strong Analytical skills, Communication and Interpersonal skills, Data management skills, Project management, Ability to Multitask, Capacity to distill and summarize key takeaways.
Excellent Proficiency in Advanced Microsoft Excel and Powerpoint, PowerBI (including Power BI desktop)
Cautious, Precise, Rigorous, Solution oriented, Sense of autonomy, Openminded, Team player, Multicultural
Experience with AI usage for Business Intelligence is a plus.

Senior Business Intelligence Analyst