Gap Analysis, Requirement Gathering, Microsoft Office, JIRA, Microservices, Confluence, API-based systems, Agile delivery, Visio or Process Modelling Tools, Process Mapping, Functional Specification Documentation, Enterprise platforms, Business Analysis, Digital channels, User Story Definition

Apis, Mobile applications, Uat, Functional Requirements, Jira, Confluence, Agile, Scrum, User Stories, Digital Analytics, Azure DevOps, Post-production validation, UX UI principles, Customer-journey design, System integrations, Data flows, Acceptance criteria, Production releases, Digital customer journeys

JIRA, Application Control Testing, IT Risk Audit, Control, Regulatory Risk Management, Risk Management

Confluence, Traceability Matrix, Automated Testing, User Stories, Test Automation Tools, JIRA, Jbehave, Test Strategy, Business Requirement Documents

Project Management Office (PMO), operational readiness , Solution Design, Waterfall, Requirements Analysis, Agile, Testing, Application upgrade migration, Enterprise software applications, Deployment, Application modernization, Application quality, Software application lifecycle activities, Japanese language proficiency, Application upgrade projects, Post-implementation support, System Implementation, Cloud SaaS transformation, Development

Confluence, Jira, Loan Processing, card transaction dispute processes, write-off, delinquency charge-off, Vision Plus