Job Overview

We are seeking a proactive and results-driven Inside Sales Executive to focus on lead qualification and early-stage sales engagement for our IT solutions business.

This role is responsible for identifying potential customers, understanding their needs, and qualifying opportunities before handing over to the sales team for closure. You will play a key role in building a strong and high-quality sales pipeline.

Key Responsibilities

Lead Qualification & Prospecting (Primary Focus)

Engage with inbound and outbound leads via phone, email, and digital channels
Qualify prospects based on business needs, budget, timeline, and decision-making process
Identify customer pain points and match them with relevant IT solutions
Maintain consistent follow-ups to nurture and progress leads
Ensure all qualified leads are properly handed over with clear context and requirements
Maintain accurate and up-to-date records in CRM systems
Track lead status and ensure smooth progression through the sales funnel

Sales Coordination Support (Secondary)

Assist in preparing basic documents related to sales process
Coordinate internally with sales and technical team to support customer requirements
Follow up on proposals and support the sales team in closing deals
Ensure a smooth and professional customer experience throughout the sales process

Qualifications

Bachelor's degree in Business Administration, Marketing, IT, or related fields
1–3 years of experience in telesales, inside sales, or lead generation (IT industry is a plus)
Strong communication and questioning skills, with the ability to uncover customer needs
Confident in making outbound calls and engaging with prospects
Organized and able to manage multiple leads simultaneously
Willingness to learn IT solutions (e.g., AI, cloud, software, cybersecurity)

Key Success Metrics

Number of qualified leads generated
Lead-to-meeting conversion rate
Quality of handover to sales team
Pipeline contribution and progression rate
Responsiveness and follow-up effectiveness

Perks And Benefits

Flexible working hours, flexible working location including work from home options
Travel cost support
Phone cost support
Access to tools and knowledge of IT technology
Certificate Exam Discount and Training Access e.g. (Microsoft, Google, AWS)
Opportunities to work with leading Thai and international company
Medical coverage and life insurance
Birthday Gift/Cake
Staff Party/Team Building

Base Working Location

MRT Samyan

Job Level

Junior Level (1-3Y exp.)

Job Type

100% Self-contributor

Inside Sales Executive (IT Solutions)