Job Description

General Role

Responsible for assisting customers throughout the buying process. The duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them, delivering post-sale services and support the back office relevant tasks. (10 Months Contract)

Main Responsibilities

Sales /Operations

Achieve a monthly sales budget
Ensure that a boutique is operation under a clean and luxurious atmosphere
Prepare all necessary Sales Reports (daily and monthly) and Stock Report (monthly), expense reimbursement, credit card slips submission, etc. to the head office, in the absence of Boutique Manager
Efficiently operate the POS system (Retail Management System) and make sure that all sales transactions (credit card, cash, deposits) correspond to the sales turnover generated on a daily basis

Inventory

Monitor and review stock level taken into consideration customer needs and trends, and advise Boutique Manager of any suggestions necessary to increase sales
Conduct daily audit of stock management including merchandise receipt, transfers and sales
Ensure that the watches and fine jewelry are kept safely in the vaults after the store has closed
Manage customers reservations and waiting lists of unavailable products

Aftersales Service

Provide excellent service to clients
Check and update spare part stock
Answer enquiries to clients
Customer complaint handling
Keep inform clients for updated information and new product arrival

Qualifications

Professional requirements

Bachelor's degree or higher in any fields
At least 3 years of working experience in selling luxury products
Excellent command of English and proficient in Mandarin is preferred
Must be a good team player, pleasant, service oriented with good communication skills
Good computer operation

Job Location: 87 Wireless Road, 10330 Bangkok, Thailand (Bangkok)

Company Address: The Swatch Group Trading (Thailand) Limited 4th Floor, M. Thai Tower, All Seasons Place 87 Wireless Road Pathumwan District TH-Bangkok 10330 Thailand

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