About the Role

ExaSynth is seeking a hands-on Field Service Engineer (Electrical & Automation) to support automated laboratory systems deployed at a research institute in Singapore.

This is an on-site engineering role focused on equipment reliability, electrical troubleshooting, preventive maintenance, commissioning and day-to-day technical support. You will work directly with laboratory automation equipment, instruments and associated electrical/control systems.

The successful candidate will undergo approximately 1-2 months of structured hands-on technical training in China with our engineering and system integration team before taking on full site responsibilities in Singapore.

As the team grows, this role will also have the opportunity to support the training and onboarding of additional field engineers.

Key Responsibilities

Provide on-site technical support for automated laboratory equipment and systems
Diagnose and troubleshoot electrical and equipment faults
Inspect and troubleshoot wiring, power supplies, sensors, relays, motors, drivers and basic I/O/control components
Perform preventive maintenance, equipment checks and fault recovery
Support equipment installation, system integration, testing and commissioning
Coordinate with engineering teams to diagnose and resolve technical issues
Maintain maintenance records, service logs, troubleshooting guides and SOPs
Identify recurring equipment issues and support reliability improvements
Follow laboratory safety procedures and site requirements
Support knowledge transfer and training of future field engineers

Requirements

Diploma or Bachelor's degree in Electrical Engineering, Electronics, Mechatronics, Automation or a related engineering discipline
At least 2 years of relevant hands-on experience in field service, equipment maintenance, commissioning, automation or technical support
Practical electrical troubleshooting skills and ability to use common electrical test tools such as a multimeter
Comfortable working directly with equipment in an on-site laboratory environment
Able to independently diagnose problems and follow systematic troubleshooting procedures
Able to communicate effectively in English
Able to communicate effectively in English.
Able to communicate in Mandarin for technical coordination, training and troubleshooting with our China-based engineering team.
Willing to travel occasionally for technical training, equipment commissioning or project support when required.

Preferred Experience

Experience in one or more of the following would be an advantage:

Laboratory or scientific equipment
Industrial automation equipment
Robotics or motion systems
Semiconductor or manufacturing equipment
Control panels, sensors, motors and electrical systems
Equipment installation and commissioning

Career Development

This position is intended to develop beyond routine equipment maintenance. After completing technical training and gaining sufficient site experience, the engineer may progressively take responsibility for site operations, technical documentation and the training of additional field engineers as the support team expands.

Field Service Engineer (Electrical & Automation Support)