General Summary:

The Sr. Manager of Software Engineering is responsible for leading a global team of entry level to experienced professionals focused on developing high-quality, innovative, fully performing software in compliance with coding standards. This role supports the management and coordination of resources and processes to deliver successful software releases, while defining the strategy and driving initiatives that deliver on organization's vision and goals.

Essential Duties & Responsibilities:

Sets goals and objectives for team members for achievement of operational results
Manages experienced professionals who exercise latitude and independence in assignments
Influences others outside of their own job regarding policies, practices, and procedures
Contributes to policy and strategy implementation for short-term results
Leads and prioritizes the daily activities of the team
Manages, mentors, and coaches to develop a collaborative and dynamic team
Coordinates cross-functional communication to align on initiatives and strategies to drive efficiency
Writes product requirement documents, implements and tracks development timelines, and negotiates feature sets
Maintains a deep understanding of programming and coding fundamentals, architecture, and design in multiple languages
Builds positive and collaborative relationships within the team and organization
Oversees multiple large, complex, and dissimilar deliverables and trains others on deliverables as needed

Knowledge, Skills, and/or Abilities Required:

Exceptional leadership and customer service skills
Strong hands-on experience in Microservices architecture.
Expertise in cloud technologies, with AWS preferred
Working knowledge of databases (any type).
Willingness to work in a team environment
Strong organizational skills to give the team direction
Professional presence suitable for interaction in meetings, in-person, or via email
Excellent presentation and communication skills
Strong creativity and latitude skills
Advanced knowledge of programming languages and software basics
Strong knowledge of relevant software development tools including version control, build processes, debuggers, and test frameworks
Organized, detail-oriented, self-motivated, and willing to develop professionally
Strong ability to lead and manage multiple priorities and/or projects simultaneously with sufficient efficiency and quality
Strong ability to understand complex algorithms
Advanced understanding of how a Managed Service Provider (MSP) operates from a business standpoint

Educational/Vocational/Previous Experience Recommendations:

• Bachelor's degree in related field or equivalent business experience

• 10-15 years of relevant experience

• 3+ years of leadership experience

Sr. Manager, Software Engineering