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Responsibilities:

Install, commission, and calibrate ASMPT SMT equipment, including DEK printers, SIPLACE placement machines, and inspection systems at customer sites
Perform preventive maintenance, troubleshooting, and repairs on ASMPT machines to ensure optimal machine performance
Provide on-site and remote technical support to customers, including diagnosing and resolving hardware and software issues
Prepare detailed service reports and maintain accurate maintenance records
Collaborate with sales and engineering teams to address customer needs and support solution development
Conduct training for customer engineers, technicians, and operators on machine operation, maintenance, and best practices

Requirements:

Bachelor's degree in Electrical Engineering, Electronics, Mechatronics, or a related field
Minimum 3 to 5 years of experience in SMT machine installation, maintenance, or process support preferably involving DEK, SIPLACE, or similar equipment
Ability to read and interpret technical manuals, schematics, and service documentation
Strong understanding of electrical systems, networked computers, and machine controls
Excellent communication and customer service skills
Good command of spoken and written English, with the ability to read and understand business documents, communicate effectively with colleagues and customers, and prepare professional emails and reports
Willingness to travel to customer sites across different regions and provide shift-based support when required
Possess a valid driver's license and own a vehicle for travel to customer sites

Work Locations: Bangkok (1 v

Field Services Engineer