process mining , maturity assessments , business outcome models, central finance reporting, Finance and Accounting Transitions and Transformations, AI-powered workflows, Management Reporting, contracting structures, continuous process improvements

Servicenow, Tableau, Networking, Sql, virtual-agent deflection, AI-driven service transformation, automated ticket resolution, endpoint management, self-service portal rollouts, IT asset management tools, ITIL frameworks, collaboration tools, procurement platforms, ITSM platforms, advanced spreadsheet analysis

Workday, Excel, Hris, Vendor Reconciliation, Data Handling, case management systems, invoice workflows

snowflake , Cloud, Databricks, Generative AI, Client pitches, Technology-led sales pursuits, LLM governance frameworks, Data platform modernization, GraphRAG, Agentic AI, AI data governance, Enterprise AI architecture patterns, RAG, Knowledge graphs, MCP-based integrations, AI governance, AI ML Data platforms, Trusted AI adoption, Proposal development

PowerShell, Saml, Ldap, Windows, Okta, Bash Scripting, Microsoft 365, Linux, Macos, Azure, Python, AWS, GWS, Active Directory, RADIUS, SCIM, S, AzureAD, OIDC

CPaaS, CCaaS, AI Voice Bots, Conversational AI

video scripts, Analytics tracking, Social posts, Newsletters

Data Analysis, HRIS system implementation and upgrade, compensation and benefit management, salary benefit survey administration, HRIS WORKDAY system management, design formulate and implement C B policies and benefit programs

Applicant Tracking System (ATS), linkedin recruiter , candidate relationship management tools (CRM), Data Analytics, Cognos, Tableau, Excel, recruiting strategies, sourcing tools, virtual interviewing platforms