About the role

As the Retail Store Manager, you will lead the overall operations and performance of our experiential retail store, delivering an exceptional customer experience while driving sales growth and brand awareness. You will manage and develop a high-performing team, optimize store operations, execute local marketing initiatives, and build strong customer relationships to support the company's business objectives.

Retail Store Manager, Financial Services

Responsibilities

Participate in store location selection, renovation, and related activities to ensure alignment with the company's brand image and marketing strategy
Manage the daily operations of the experiential store to ensure efficient and smooth workflows
Lead, motivate, and develop the sales team to achieve and exceed sales targets
Develop and maintain high customer service standards to enhance the overall customer experience and satisfaction
Support the recruitment, training, and development of in-store employees to build a high-performing team
Analyse sales performance and customer feedback to identify opportunities for continuous improvement
Plan and execute marketing initiatives to drive customer acquisition and increase store traffic
Build and maintain strong customer relationships to enhance brand loyalty

Requirements

Fluent in Thai and English; Mandarin Chinese is highly preferred
Bachelor's degree or above
At least 1 year of relevant experience in a financial institution or an organization related to the money market or capital market, or management experience relevant to the securities industry, with a minimum of 3 years experience in retail store management
Excellent communication and interpersonal skills, with the ability to interact effectively with employees and customers at all levels
Must pass the company's internal financial products e-learning assessment during the probation period (training will be provided)
Strong analytical and problem-solving skills, with the ability to develop effective business strategies
Familiarity with user experience (UX) principles, supported by relevant knowledge or work experience
Results-oriented with a strong sense of ownership, accountability, and a self-driven mindset
Candidates who hold an Investment Consultant license, or are willing to obtain one after joining the company, are highly preferred
Passion for learning, with the ability to quickly adapt to industry changes and stay attuned to market trends

Benefits

We offer a comprehensive and holistic work experience and package as follows:

Competitive compensation and benefits
Fun loving and diverse work environment
Business casual work attire everyday

Please note that only short-listed candidates will be contacted.