Job Location:

Anantara Riverside Bangkok Resort

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning without end, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.

Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world's most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.

Responsible for driving revenue and membership sales for the resort's wellness, spa, fitness and wellness programmes, while delivering a personalised luxury guest experience. The position develops new business opportunities, manages existing clients and members, promotes wellness programmes and builds relationships with high-value individual and corporate clients.

Key Duties and Responsibilities

Achieve monthly and annual sales targets for wellness products, programmes, memberships and treatments.
Actively promote and sell wellness programmes, spa treatments, wellness packages and memberships.
Identify opportunities to upsell and cross-sell wellness services to hotel guests, members and external clients.
Follow up on leads, enquiries and previous guests to convert opportunities into sales.
Conduct sales calls, presentations, site inspections and client meetings.
Support wellness promotional campaigns, events, workshops and client engagement activities.
Understand each client's wellness needs and recommend appropriate programs or services.
Provide professional product knowledge regarding spa, wellness and fitness offerings.
Work closely with Wellness, Spa, Fitness, Front Office, Reservations, Sales & Marketing and Food & Beverage teams.
Maintain up-to-date knowledge of wellness programmes, treatment menus, packages, promotions and membership benefits.
Maintain customer records, sales activities and follow-up schedules.
Prepare quotations, proposals and sales presentations where required.
Monitor sales performance against targets.
Ensure all sales activities comply with hotel policies and standards.

Qualifications

Bachelor's degree in Business Administration, Marketing, Hospitality Management, Sales, Wellness, Health & Wellness or a related field.
2–3 years of sales experience, preferably in luxury hotel spa, wellness fitness club, wellness center
Experience selling memberships, packages or high-value services would be an advantage.
Previous experience in a luxury hospitality environment is highly desirable.
Strong prospecting and lead-generation skills.
Excellent presentation, negotiation and closing skills.
Ability to identify upselling and cross-selling opportunities.
Strong relationship-building and customer-retention skills.
Fluent English communication skills.

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Wellness Sales Executive